Terms and Conditions

All proposed itiniraries and prices are provisional to availabilty and confirmation of flights as at the time fund reflect in Nasara Travel's account.

All travel documents are non tranferable and the name on the document must be as per passport

Please ensure your passport has at least Six months validity from date of return

You should check in minimum of 2-3 hours before your flights schedule

Travels insurance is strongly recommended

For all bookings made by the traveller themselves using our online tools, please refer to the specific product and supplier's terms and conditions


Remember that we act as an Agent between you and the TSP/SUPPLIER, therefore:

  • You are responsible for understanding and accepting the trading conditions of each TSP.
  • You should request these from our consultant. The Trading Conditions of the TSP is the sole contract governing your transaction and will be referred to in times of dispute.We will facilitate your valid claim against a TSP.
  • We do not accept liability for any actions, errors or omissions of the TSP and their agents, which may result in a loss of any form, including personal harm.
  • We do not accept liability for the consequences of actions beyond our control such as late or non-issuance of visas, passports or any other travel documentation, Acts of God, etc.

What are your responsibilities?

  • To clearly state your travel requirements and ensure they are understood.
  • To provide accurate information at all times, especially with regard to: the spelling of travellers names as per passport or ID document
  • contact details, such as telephone, email and home address
  • To check all details on quotes and confirmations and to confirm these are correct before travel documents are issued.
  • To ensure that you are familiar with the terms and conditions of each TSP.
  • If you are acting on behalf of other travellers, you are responsible to ensure they understand and accept the contents of this document.
  • To understand and accept that products presented in the media, in brochures and/or the internet may differ from reality.
  • To advise us of any special needs at the time of booking and to understand that despite our best endeavours these requests may or may not be fulfilled by the TSP.
  • To ensure that all personal travel documents are valid, such as passports, health certificates, international drivers licences, visa(s), travel insurance, etc.
  • To present a valid form of payment timeously. Late or invalid payments may result in the cancellation of your reservation and you may incur financial penalties.


Money Matters

  • Documentation will only be issued once full payment has been received and cleared by our bankers.
  • We accept the following forms of payment: Limited cash – please check with your consultant.
  • All major credit cards – accompanied by identification and a signed credit card authorisation form.
  • Direct deposit – cash only.
  • Electronic Funds Transfer.
Refunds

  • We pay your money to the TSP from whom refunds must be claimed.
  • We will facilitate the refund process.
  • Monies will be refunded in accordance with the TSP’s policy which may include cancellation fees, administration fees or denial of application.
  • We may apply reasonable administration fees as well as retaining any service fees levied by us at the time of booking.
  • Refunds may take up to eight weeks and in exceptional cases even longer.

Address: 391 Long Ave, Ferndale, Randburg, South Africa
Tel: +27 (0) 11 325 6057
Ayesha: 0726520097
Email: info@nasaratravels.co.za
Web: www.nasaratravels.co.za

© 2019 Nasara Travels
*Prices are subject to availability. Please refer to specific product’s and suppliers terms and conditions.